Privacy

Vsoft Solutions & Consultancy Pvt. Ltd is committed to protecting your privacy and data protection. We hope that this Privacy Policy (“Policy”) helps you understand what kind of information we collect in connection with our products and services and how we process such information. Throughout this Policy the term “personal data” means information relating to an identified or identifiable individual (i.e. a natural person). “The Company” refers to Vsoft Solutions & Consultancy Pvt. Ltd, including its affiliates (also referred to as “we”, “us”, or “our”).

Data Collection

During the software delivery/registration process, Vsoft Solutions & Consultancy Pvt. Ltd. (hereinafter referred to as the Company) will collect the customer's name, e-mail address, mailing address, phone number, etc. When applicable, the purchaser's credit card number, Card Security Code and card expiration date will also be collected. This information will be used to process orders and provide order notification. The Company assures the users of its Product(s) that no information is collected at Software run time, except:

A) The Software serial number (for verifying authenticity, etc.)
B) Reminder data if the user opts for SMS reminders.
C) Details of the Computer hardware for installation in case of selecting the Download program option.

No other information is collected/uploaded to our servers.

Information Sharing:

The Company shall not share with any third party any information that it may get from the users of its products. While making every effort to preserve user privacy, the Company may need to disclose personal information when required by law or in the good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process.

Offers & Updates

The Company shall inform users about any updates/upgrades on offer. However such communication is dependant upon availability of communication channels (internet, etc.) and as such, the Company does not guarantee such comminication.

Liability limitation:

Notwithstanding anything mentioned anywhere in any documentation, website, or any other material regarding the products of the Company, the total liability of the Company shall be limited to the amount paid for the product. The Company follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Acceptance:

By using our products, you express your agreement with our Privacy policy(ies). If you do not agree with these policies, you may discontinue use of the Company's products, after informing the Company about your reasons for objection.

Please note that this policy statement may change from time to time. We will post all such changes on this page. If the changes are major, the same will be displayed prominently. In case of any questions or queries about the privacy of data, you may please contact the Company at:

email: contact@vsoftsolutions.net

call: +91 020-64000181

Post at: 10, Gulmohar Orchids, Sahaney Sujan Park Lullanagar, Pune 411 040

SHIPMENT POLICY

On selecting the Pen Drive option, Vsoft Solutions & Consultancy Pvt. Ltd. (hereinafter called the Company) shall ship the product(s) so as to reach the customer within 6 working days (for deliveries in India at locations serviced by our Courier service providers). For deliveries outside India or at locations in India not serviced by our Courer Service providers, the delivery time could be longer.

It shall be the prerogative of the Company to select the Courier Service Provider.

In case the shipment does not reach the customer withn the stipulated time, the customer should immediately contact the Company for clarification. The refund clause shall be active only after the Customer contacts the Company for delay in delivery. This is to eliminate any issues with the delivery on part of the selected Courier service provider.

REFUND POLICY

Vsoft Solutions & Consultancy Pvt. Ltd. shall not refund any money received by it, unless:

1) The supplied hardware is faulty inspite of attempts made to repair/replace the same as per Company policy
2) The Company (Vsoft Solutions & Consultancy is unable to complete shipment for reasons beyond its control.

In no case shall refunds carry any Interest payable.